Customer Grievance

1. For any grievance of the users relating to the use of BSPL website or mobile application or any technical issues arising thereby such as hacking, technical errors, downtime, etc. please contact the below-mentioned Grievance Officer:

Name: Rajeev Malhotra                               

Email id: rajeev.malhotra@bankit.in

Call us at : +91 7617590100 (Mon. to Sat. between 09:00 am to 08:00 pm. IST)

2. For any grievance of the users relating to the services provided by BSPL, such as DMT, AEPS, Prepaid Cards, Recharge, etc. please contact us at:

Email id:  legal@bankit.in

Call us at : +91 8142600000 (Mon. to Sat. between 09:00 am to 08:00 pm. IST)